No women at night in Haryana BPOs

Here’s a case of killing a $5.2-billion golden goose with a stick made in 1958. The Haryana government has sent notices to Gurgaon-based call centres asking them not to allow women employees on night shifts. As women comprise an estimated 40% of the workforce, the notice can spell disaster for the off shoring business. The instrument being used to enforce ‘discipline’ is a little-known section of the Punjab Shops and Commercial Establishment Act of 1958, which forbids women from working night shifts. Notices have been sent by the Haryana labour department to BPOs, including Convergys and Saffron Global, threatening ‘‘strict action’’ against them. The very nature of the outsourcing business requires most work to be transacted at night. BPO experts say Gurgaon generates around 70% of India’s off-shoring revenues. Nasscom predicts the sector would employ 1.2 million by 2008. The archaic provision that’s being invoked to threaten all this is Section 30 of the 1958 Act. According to it, ‘‘No woman shall be required or allowed to work whether as an employee or otherwise in any establishment during night.’’ Until now, call centres have sought exemption from this clause from the labour commissioner. But, G S Thakur, labour officer-cum conciliation officer of the circle under which BPOs like Convergys and Saffron Global fall, said: ‘‘These call centres were found violating employment conditions and hence they have not been granted any further exemption. We'll take strict action.’’ Any destabilisation of BPO business in Gurgaon, with about 150 call centres, would hurt Haryana the most.


All this has been done to control the rapid growing crime rate in Haryana and increase safety for women...but is it right?


Is The Haryana government running away from Performing its duty Properly?
Is this step going to make any difference?

What is your Opinion?

Introduction

WHAT IS BPO

Business Process Outsourcing is the long-term contracting out of non-core business processes to an outside provider to help achieve increased shareholder value.Many IT professionals are familiar with the term business process outsourcing (BPO), but knowing how to distinguish it from other types of outsourcing requires some scrutiny.
Though some forms of BPO may include both IT management and business operations, the approach is primarily about turning over functions such as payroll, accounting, billing or even real estate management to a third party. Though these business processes may depend on IT, they are separate functions from core IT operations, such as data center activities or network management.

OUTSOURCING

Outsourcing is the delegation of tasks or jobs from internal production to an external entity (such as a subcontractor). Most recently, it has come to mean the elimination of native staff to staff overseas, where salaries are markedly lower.